1. Introduction

ProposAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service.

2. Information We Collect

Personal Data

We may collect personally identifiable information such as your name, email address, billing information, and profile details when you register for an account or contact us.

Usage Data

We automatically collect information about how you interact with our service, including pages viewed, features used, time spent, and other diagnostic data.

Document Data

We process the content of proposals, contracts, and invoices you create through our platform. This data is encrypted and used solely to provide our service to you.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our service
Process transactions and send billing information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze usage trends to improve user experience
Detect, prevent, and address technical issues or fraudulent activity

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

Service providers who perform services on our behalf (e.g., payment processing via Paystack, cloud hosting via Supabase)
Legal requirements — if required by law or to protect our rights
Business transfers — in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, regular security audits, and strict access controls. Your data is stored on HIPAA-compliant infrastructure provided by Supabase.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. You can request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing of your data
Request portability of your data
Withdraw consent at any time

8. Third-Party Services

Our service integrates with third-party services including Supabase (database & authentication), Paystack (payment processing), and Anthropic (AI generation). These providers have their own privacy policies governing the use of your data.

9. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact

If you have questions about this Privacy Policy, please contact us at hello@proposai.xyz.